Serums
Apply your serum after cleansing but before moisturising with the intent of delivering powerful ingredients directly into the skin.
call us on +1-212 605-9926
Keep up-to-date with special events, tips from our trainers and exciting promotions!
The Signs:
Rounded, puffy face
Double chin
Sagging jowls
Pronounced features
The Signs:
Looking tired
Stressed
‘Angry bitch face’
Dark circles
Creepy, dull, lacklustre skin
Wrinkles
Saggy cheeks and jowls
The Signs:
Tired
Puffy eyes
Creepy, dull, lacklustre skin
Wrinkles
Need to look camera ready for Fashion Week
The Signs:
Bloated and puffy
Breakouts
Enlarged pores
Dull complexion
Dark circles
Creases around the cheeks
Pronounced nasolabial lines
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FaceGym is a high-intensity sports massage that’s more like a workout for how it stimulates muscle myofascial release and promotes the appearance of muscle toning, promotes circulation and lymph drainage. It will visibly improve skin texture and by improving muscle tone will result in moderate skin tightening. As with all workouts, FaceGym needs to be performed on a regular basis in order to see and maintain results. We advise regular signature workouts 1 – 2 times a week.
If clients have recently had injectables they must wait 2 weeks before booking any FaceGym workouts or advance treatments.
If clients have recently had any Fillers or Chemical Peels they must wait 4 weeks before booking any FaceGym workouts or advance treatments.
Radio Frequency is a preventative treatment for the early signs of sagging or loose skin. It is a facial tightening treatment that can be used on any skin colour with minimal risks and downtime. The Radio Frequency device uses unipolar and bipolar energy to deliver different depths of Radio Frequency current to the skin – bipolar for more superficial heating and unipolar for deeper dermal heating. It creates heat waves that prompts the appearance of tighter skin. We recommend a course of 4 treatments once a week and maintenance once every 6 weeks.
At FaceGym we use a safe, low level laser to perform non-invasive skin resurfacing treatments. It wouldn’t be on the shop floor or on the menu unless ‘Spa Junkie’ had tried and tested it herself. This treatment involves very little down time and clients can appear a little flushed post treatment but it delivers great results for skin texture and wrinkles. We recommend a course of 4 treatments once a week and maintenance once every 6 weeks.
1.1 These terms and conditions (the “Terms”) are the terms on which this website http://www.facegym.com (the “Website”), which is operated by FaceGym NY LLC (“FaceGym,” “We,” “Us,” or ”Our”) is made available to you (“You”/”Your”). Please read these Terms carefully before using the Website.
1.2 By using or accessing the Website, You agree to be legally bound by these Terms as they apply to Your use of or access to the Website. PLEASE REVIEW THESE TERMS CAREFULLY AND REGULARLY, AS THEY AFFECT YOUR LEGAL RIGHTS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MUST REFRAIN FROM USING THE WEBSITE IMMEDIATELY.
1.3 We may change or update these Terms,, so please check this page regularly. Any modifications to the Terms will become effective when published on the Website. Your continued use of the Website after any modifications of these Terms constitutes Your agreement to be bound by the modified Terms. These Terms are effective and were last updated on May 18, 2018.
1.4 Any products which are available for You to purchase on or via the Website are subject to additional terms and conditions which will be disclosed to You when You follow the ordering procedures set out on the relevant order page.
2.1 FaceGym is a Delaware limited liability company with its principal place of business at New York.(“We”/“Us”/”Our”).
2.2 If You have any questions, complaints or comments on this Website then You may contact Us by email at info@facegym.com or by mail at FaceGym, 12East 49th Street, New York, NY 10017.
3.1 To order a product You will need to follow the ordering procedures set out on the relevant order page.
3.2 Details of the prices for the products, and the procedures for payment and delivery are displayed on or through Our Website. The price of any product is the price in force at the date and time of Your order. The price of any product excludes Sales tax and any delivery charge.
3.3 It is Your responsibility to ensure that all details You provide to Us for the purpose of purchasing goods which may be offered by Us on the Website will be correct, that the method of payment You use is Your own and that there are sufficient funds or credit facilities to cover the cost of any goods. We reserve the right to obtain validation of Your credit or debit card details from Your card issuer before providing You with any goods.
3.4. Promotional codes and offers cannot be redeemed on sale or promotional items.
3.5 From time to time we will make promotional codes available. Only one code may be used per transaction. We will alert You to additional specific terms which apply to such promotional codes at the relevant time.
4.1 You must pay for the products by credit, debit card or PayPal account at the time of the order, at which time You will be notified of the current price.
4.2 We are entitled to refuse any order placed by You. If Your order is accepted, We will confirm acceptance to You by sending an electronic confirmation to the e-mail address You have given Us on ordering. The order will then be processed within 2-3 days.
4.3 To cancel Your order after it has been dispatched to You, you will need to follow the Returns Policy & Procedure.
5.1 Please note that all products available on Our Website are for personal use only. You may not sell or resell any of the products.
5.2 We reserve the right to cancel or reduce the quantity of any orders that we believe may result in the violation of Our Terms.
We reserve the right to alter, suspend or discontinue any aspect of Our Website or the content or available through it, including Your access to it. Unless stated otherwise, any new features including new content, and/or the sale of new products shall be subject to these Terms.
7.1 The following applies to any information You provide to us, for example during any registration or ordering process:
7.2 You must read Our Privacy Policy which contains important information about the use of Your Personal Information and other information regarding Your Privacy. IF YOU DO NOT AGREE TO THE PRIVACY POLICY, YOU MUST REFRAIN FROM USING THE WEBSITE IMMEDIATELY.
7.3 If You would like to review or modify any part of Your Personal Information then You should e-mail Us at info@facegym.com
You are solely responsible in all respects for all use of and for protecting the confidentiality of any username and password that may be given to You or selected by You for use on Our Website. You may not share these with or transfer them to any third parties. You must notify Us immediately of any unauthorized use of them or any other breach of security regarding Our Website that comes to Your attention.
9.1 Personal Use
Unless otherwise stated, text on our website is presented solely for your private, personal and non-commercial use.
9.2 Geographic Restrictions
By using the Website, You represent and warrant that You are (i) located inside the United States or (ii) located outside the EU or EEA and agree to be bound by United States laws. This Website is intended for users situated in the United States. Please visit Our EU website, and review its separate Terms of Use, if You are situated in the EU. We make no representations that the materials on the Website are appropriate or available for use in locations outside the United States or that making the products available in any particular jurisdiction outside the United States is permitted under any applicable non-United States laws or regulations. We expressly disclaim any and all liability, to the fullest extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the products by persons in jurisdictions outside the United States or who are nominees of or trustees for citizens, residents or nationals of other countries.
10.1 All content of the Website (including text, graphics, trademarks, logos, button icons, images, text, animations, videos and software) is the property of FaceGym NY LLC or its affiliates or licensors and is protected by United States and/or international intellectual property laws. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, NO LICENSE IS GRANTED TO YOU AND NO RIGHTS ARE CONVEYED BY VIRTUE OF YOUR ACCESSING OR USING THE WEBSITE. ALL RIGHTS NOT GRANTED UNDER THESE TERMS ARE RESERVED BY FACEGYM.
10.2 You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the Website or any code other than electronically copying and printing hard copies of pages from the Website solely for Your own personal, non-commercial use.
10.3 Any use of the Website other than that permitted above may only be undertaken with Our prior express authorization.
10.4 You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Website. Further, You may not use any such automated means to manipulate the Website, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Website or any other user’s use of the Website, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing” the Website, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to You under these Terms. You may not frame portions of the Website within another website or application. You may not resell use of, or access to, the Website to any third party without Our prior written consent.
10.5 The trademarks, logos, service marks and trade names of FaceGym NY LLC and Our affiliates (collectively, the “FaceGym Marks”) are the property of FaceGym and its affiliates and may not be used in any manner without Our written permission except as necessary to reference FaceGym or its products or services in a purely descriptive and factually accurate manner. If You use the “FaceGym” name to reference FaceGym or its products or services, You may not represent, either expressly or by implication, that You are endorsed, sponsored, or supported by FaceGym or the Website.
10.6 FaceGym does not knowingly accept unsolicited submissions of content from users of the Web Site. Except for information You provide to us in order to place an order or book an appointment, which shall be treated in accordance with Our , any comments or other submissions of content of any kind sent by You to Us (“Unsolicited Content”) will be deemed non-confidential and does not give rise to any contractual relationship or other obligation of FaceGym to You with respect to the Unsolicited Content. By submitting information, text, photos, graphics or other content to Us via the Website, You grant Us a right to use such materials at Our own discretion including, without limitation, to edit, copy, reproduce, disclose, post and remove such materials from the Website.
11.1 You may establish links to the Website provided:
11.2 We make no representations whatsoever about any other websites which You may access through Our Website or which may link to Our Website. These links are provided for Your ease of reference and convenience only. When You access any other website it is independent from Us. We have no control over the content or availability of that website. In addition, a link to any other site does not mean that We endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. You agree that You will not involve Us in any dispute between You and the third party. Any concerns regarding any external link should be directed to its website administrator or web master.
12.1 You agree that in using Our Website You will not:
12.2 We reserve the right to suspend, restrict or terminate Your access to Our Website at any time without notice at Our discretion if we have reasonable grounds to believe You have breached any of the restrictions above.
12.3 You confirm that:
12.4 You agree to compensate Us from any claim or damages (including any legal fees in relation to such claim or damages) made by a third party in respect of any matter in relation to or arising from Your use of Our Website including any breach or suspected breach of these Terms or Your violation of any law or the rights of a third party.
13.1 We will try to make Our Website available but cannot guarantee that Our Website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability.
13.2 Access to Our Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond Our control.
14.1 EXCEPT AS OTHERWISE SET FORTH IN SECTION 14.2 BELOW, OUR LIABILITY IN TORT, CONTRACT, NEGLIGENCE, PRE-CONTRACT OR OTHER REPRESENTATIONS OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THESE TERMS SHALL BE LIMITED IN AGGREGATE TO THE NET PAYMENT TO US FROM YOU FOR THE PRODUCT TO WHICH THE APPLICABLE CLAIM RELATES.
14.2 Nothing in these Terms shall exclude or limit Our liability for fraudulent misrepresentation or willful misconduct of Our employees or agents.
14.3 ALL CONTENT AND SERVICES ON OUR WEBSITE ARE PROVIDED ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, FACEGYM HEREBY EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES (WHETHER EXPRESS OR IMPLIED) IN RESPECT OF OUR WEBSITE OR ITS CONTENT OR THE PRODUCTS OR SERVICES AVAILABLE THROUGH THE WEBSITE,, INCLUDING, WITHOUT LIMITATION, AS TO NON-INFRINGEMENT, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, FREEDOM FROM INTERRUPTIONS, DEFECTS, VIRUSES OR OTHER HARMFUL COMPONENTS, OR FREEDOM FROM ERRORS.
14.4. WE AND OUR AFFILIATES SHALL NOT BE LIABLE FOR, ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO YOUR USE OF THIS WEB SITE, INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, COSTS OF COVER, EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, SPECIAL, INCIDENTAL, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES, OR FOR ANY DIRECT DAMAGES, AND/OR ANY OTHER DAMAGES RESULTING YOUR USE OF THE WEB SITE, EACH OF WHICH IS HEREBY EXCLUDED BY AGREEMENT OF THE PARTIES REGARDLESS OF WHETHER OR NOT EITHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14.5 YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND VIRUS CHECKS (INCLUDING ANTI-VIRUS AND OTHER SECURITY CHECKS) TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR THE ACCURACY OF DATA INPUT AND OUTPUT. YOU ARE RESPONSIBLE FOR ENSURING THAT YOUR COMPUTER SYSTEM MEETS ALL RELEVANT TECHNICAL SPECIFICATIONS NECESSARY TO USE OUR WEBSITE AND IS COMPATIBLE WITH OUR WEBSITE.
15.1 ILLEGALITY
If any provision of these Terms is found by a court or regulator to be illegal, unlawful, invalid or unenforceable the other provisions shall continue to apply.
15.2 Jurisdiction
In the event of any dispute between You and Us concerning these Terms, relevant United Kingdom law will apply. If You wish to take court proceedings against Us You must do so within the United Kingdom. If You are buying Our products from anywhere outside the UK this does not deprive You of the protection afforded to You by virtue of local laws in that territory.
15.3 Causes beyond Control
Neither You nor We will be held liable for any failure to perform any obligation to the other due to causes beyond Your or Our respective reasonable control.
15.4 No Waiver
If You breach these Terms and We take no action against You, We will still be entitled to use Our rights and remedies in any other situation where You breach these Terms.
All notices shall be given:
Notice will be deemed received when an e-mail is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting.
These Terms replace all other terms and conditions previously applicable to the use of Our Website.
Our gift cards are redeemable as part or full payment for products or treatments at any of Our United States FaceGym sites and cannot be used to buy products or services on facegym.com. The gift card must be presented at the time of redemption, is non-refundable and cannot be redeemed for cash.
This policy explains how FaceGym NY LLC (“FaceGym”,”We”, “Us”, or “Our”) uses any information You provide to Us during Your use of the FaceGym website (the “Website”)
BY USING OR ACCESSING FACEGYM’S WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO BE BOUND BY THIS PRIVACY POLICY.
IF YOU DO NOT AGREE TO THIS POLICY YOU MUST REFRAIN FROM USING THE WEBSITE IMMEDIATELY.
www.facegym.com is operated by FaceGym NY LLC (a Delaware limited liability company). You may contact Us at the following address: Facegym, 12E 49th Street, New York, NY 10017.
FaceGym may change this policy from time to time, and any modifications will become effective when published on this page. You should check this page regularly for any changes to this policy. This policy was last updated on 18st of May 2018.
This policy is intended for users situated in the United States. Please visit Or EU website if You are situated in the EU.
Categories of Personally Identifiable Information That We Collect: We do not collect personally identifiable information about You unless You voluntarily submit that information to Us, such as through our contact pages, by e-mail, by seeking employment with Us or through Your use of the Website. The personally identifiable information which You may provide to Us could include Your name, address, telephone number, e-mail address.
Non-Personal Or Aggregate Information That We Collect: When You visit or use the Website, We may automatically collect certain non-personally identifying information about You, such as the type of browser or device operating system You use, the domain name of the website from You linked to us, the amount of time You spend on the Website, the pages on the Website that You view, and Your buying behavior. We may also aggregate information collected from Our users (such as the number of users in a particular region or having particular characteristics).
How We Use Your Information: The personally identifiable information You provide Us during Your use of Our Website will be used by Us in the following ways:
– We will use your personally identifiable information in order to supply You with goods and services under the Terms and Conditions of Our Website.
– We may use Your personally identifiable information to add You to our mailing lists and contact You from time to time by e-mail or mail with details of products or special offers which may be on interest to You.
– We may use Your personally identifiable information to respond to Your direct inquires.
– We may permit Our vendors and subcontractors (e.g., credit card processing companies, data analysis firms, human resources service providers, and email service providers) to access Your personally identifiable information, but they are only permitted to do so in connection with performing services for Us. They are not authorized by Us to use such information for their own benefit.
– We may disclose Your personally identifiable information as required by law or legal process.
– We may disclose Your personally identifiable information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the Terms and Conditions for the Website.
– We may transfer Your personally identifiable information in connection with a bankruptcy proceeding or the sale, merger or change of control of FaceGym or the division responsible for the services with which Your personally identifiable information is associated.
Except as expressly set forth in this policy, We will never share Your personally identifiable information with third parties outside Our organization without Your consent. By providing Your email address to Us, You expressly consent to receive emails from Us, but We will not give Your email address to another party to promote their products or services directly to You, without Your consent. Any promotional email that You receive from Us will also all You to unsubscribe to further email promotions if You decide that You no longer wish to receive emails with news and special offers from FaceGym or affiliated companies.
If You wish to see or amend Your personally identifiable information as stored by Us, visit the pages available under the “Your Account” section on Our Website. Please note that Your online account with FaceGym is password protected. You cannot access or view Your personal information without Your password. You are responsible for keeping Your information on file with Us up to date. You may review and change the personally identifiable information You provide to US at any time by emailing Us at info@facegym.com. If You are a registered user, You can also review, change or correct Your personal information at any time by logging into Your account and making the relevant amendments.
Non-personally identifying information or aggregate information may be shared with any number of parties, provided that such information shall not specifically identify You. We may also use tracking information and other non-personally identifying information for the purposes described in this policy, such as to serve interest-based advertising content to you and for any other business purposes permitted by law.
Your personal information will be stored at facilities located in the UK & US. We have undertaken and will undertake commercially reasonable efforts designed to prevent unauthorized access to user data retained in Our servers; however, due to the inherent open nature of the Internet, We cannot ensure or warrant the security of any information provided online. We will retain Your information for as long as Your account or inquiry is active or is needed to provide You with the Website and for a reasonable time thereafter in accordance with Our standard procedures or as necessary to comply with Our legal obligations, to resolve disputes, and to enforce Our rights, Even if we delete some or all of your personally identifiable information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personally identifiable information. FaceGym NY LLC will have no liability for disclosure of information due to errors in transmission, unauthorized acts of third parties, or other circumstances beyond Our reasonable control.
As a result of Your viewing or using Our Website We may log certain information about You by using cookies.
Cookies are small files which are stored upon the hard drive of Your computer. We may use cookies to:
We use this information to help Us to improve the content of Our Website or to improve the matching of Your interests or preferences.
The information We collect using cookies does not identify You personally. For example, it does not identify Your email address. It may include the IP address and/or the domain name of the computer You use. You should be aware that this information might therefore also identify (i) the company You work for (if You access Our Website from Your place of work), or (ii) Your Internet Service Provider. It may also identify information about Your computer, for example Your operating system and browser type.
If You access Our Website by way of a hardware firewall, a proxy server or any other kind of router (such as a dial-up modem connection at Your ISP) then it is the address of the router that will appear in Our logs and not the address of Your computer.
If You do not want a cookie to be stored in Your computer, most Internet browsers have functions to erase cookies from the computer’s hard drive or to block all cookies or to receive a warning before a cookie is stored. You are welcome to use such facilities to prevent the installation of any cookie. If You refuse to accept cookies You may be unable to access certain parts of Our Website or some of its functionality may be affected.
For more information on cookies please visit www.allaboutcookies.org.
Our Website is designed for those 13 years of age and older. We do not knowingly collect information from anyone under the age of 13. If We are made aware that We have received such information, or any information in violation of Our policy, We will use reasonable efforts to locate and remove that information from Our records.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Except to the extent expressly covered by this policy, any communication or material You transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like, are and will be treated as non-confidential and non-proprietary and may be used by Us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting.
Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personally identifiable information, such as name, email address and mailing address and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please contact Us by email at info@facegym.com. If You do not want Your personally identifying information shared with any third party who may use such information for direct marketing purposes, then You may opt out of such disclosures by sending an email to Us at info@facegym.com.
To opt out of any future promotional messages from us, You should send an unsubscribe request to Us at info@facegym.com. We will process your request within a reasonable time after receipt. However, we are not responsible for removing Your personally identifiable information from the lists of any third party who has previously been provided with Your information in accordance with this policy or with Your consent. Please note that if You opt out in this manner, certain aspects of the Website may no longer be available to You.
As noted above, You may opt out of or restrict the placement of cookies on Your device or remove them from Your browser by adjusting Your web browser preferences. Please note that cookie-based opt-outs are not effective on many mobile devices. However, on many mobile devices, application users may opt out of certain mobile ads via their device settings.
We reserve the right, at Our discretion, to change, modify, add to, or remove portions from this privacy policy at any time. However, if at any time in the future We plan to use personally identifiable information in a way that materially differs from this policy, We will post such changes here or email You. We encourage You to periodically review the Website for the latest information on Our privacy practices. You are bound by any changes to the Privacy Policy when You use the Website after such changes have been first posted.
CHRISTMAS DELIVERIES
PLACE YOUR ORDER BY MIDDAY ON WEDNESDAY 19TH DECEMBER FOR USA DELIVERY IN TIME FOR CHRISTMAS!
We will do our best to ship orders placed after this date but delivery by 25th can’t be guaranteed.
Standard Shipping
$6.50 + applicable taxes (free on $100 orders)
Delivered between 8-10 working days
Expedited Shipping
$20 + applicable taxes
Order before 1pm for delivery in 3-5 business days
Gift cards
$4 + applicable taxes
Order by 1pm for delivery next business day (Friday orders delivered Monday)
Gift Wrap
$9
Our luxury gift wrap includes a FaceGym Gift Box and re-usable zip lock FaceGym Cosmetics Bag, perfect for taking your products on the go.
Your order will be processed within 24-48 hours of receipt, with exceptions during peak holiday periods. Once your order has been processed, you will be notified with an Order Confirmation Email. Orders must be received by 1pm EST Monday-Friday to be processed on the same day. Orders received over the weekend and on holidays will be processed the following business day
We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied, you may return any item in its original condition for a full refund within 14 working days of delivery. The cost of the return is payable by the customer. Please ensure that the package is wrapped securely and for your protection we recommend that you use a recorded delivery service and retain your proof of postage as we cannot accept liability for goods lost in transit. Please could you contact our customer services team on usshop@facegym.com before any return is made.
Inside your package, please
The following conditions apply to returns of our product:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will make a determination, in our reasonable discretion, whether a product claimed to be damaged or defective was actually damaged or defective when originally delivered to you and used as intended. We reserve the right, in our reasonable discretion, to refuse to refund or exchange any product.
We will notify you of the approval or rejection of your refund or exchange within
Address your package to:
FaceGym
12 East 49th Street
New York
NY 10017
If you are returning your items owing to defects, incomplete or incorrect delivery, please contact our Customer Care on usshop@facegym.com or 212-605-9926. Upon receipt of your returned product, FaceGym will make a determination, in its reasonable discretion, whether a product claimed to be damaged or defective was actually damaged or defective when originally delivered to you. FaceGym reserves the right, in its reasonable discretion, to refuse to refund or exchange any product that does not meet the above requirements.
We aim to process your return within 7 working days of receipt into our studio. The refund will be made to the same card or PayPal account used to make the purchase. Please note, it may take 5-10 working days for the funds to appear in your account- this will vary from bank to bank.
Your statutory rights remain unaffected.
For workouts appointment, to get more information on a workout, to change your appointment and much more, contact us by:
At FaceGym we are currently recruiting talented trainers to perform our workouts. If you are passionate about noninvasive beauty, if customer service is your second nature, if you don’t think twice about toning your muscles at the Gym and wonder why one should think differently for his face, then we want to hear from you!
352 King’s Road
SW3 5EW
