Exclusive Studio Event For Glowing Skin at The 1hotel LA

What it is

CLAIM YOUR COMPLIMENTARY GIFT WORTH $200 AT OUR EXCLUSIVE HOLIDAY EVENT FOR GLOWING SKIN.

Join us for an exclusive studio event: A glowing expedition. 

It’s time to kick off the festive season in true FaceGym style. Join us at the 1hotel studio in LA for an evening of sculpting, shopping and sipping to ring in the start of the holidays. 

Each guest will receive a complimentary package worth $200 which includes an Express Workout, an exclusive holiday gift and luxury refreshments. All guests will also be able to treat themselves with 20% OFF all holiday gifts kits during the event. 

Date: 16th December

Time: 4pm - 7pm (please book a time slot)

Price: $80 per person, redeemable against purchase on the night.

*Limited spaces available so book early to avoid missing out. Complimentary gift and workout only available on the night of the event. Cannot be used in conjunction with other promotions or refunded.

 

Standard Shipping:

$8 (Delivered between 3-5 working days.)

UPS Ground Delivery:

$11 (Delivered between 2-7 working days.)

*please note - UPS can not deliver to PO Boxes.

Canada UPS Standard:

$10 (Delivered between 3-7 working days.)

ROW delivery:

$25 (Delivered between 3-7 working days.)

Australia

We have partnered with Mecca to offer exclusive AU shipping. Please order from https://www.mecca.com.au/facegym/ 

Dispatch and Delivery

Your order will be processed within 24-48 hours of receipt, with exceptions during peak holiday periods. Once your order has been processed, you will be notified with an order confirmation email. Orders received over the weekend and on US public holidays will be processed the following business day.

Customs

While we do everything we can to make sure your order is cleared customs, we advise that you check with your local customs, before importing anything into your country that may be stopped or have charges applied. FaceGym will not be liable for charges in the case of your shipment being stopped, charged for or disposed of at customs.

Returns

*Please note: we will be extending our returns policy to 60 days from 18th November 2022 to 31st December 2022.

If an item is damaged please contact FaceGym immediately.

FaceGym will accept returns of unused products in their original packaging purchased at any FaceGym studio or our online store (www.facegym.com) for a full refund, within 30 days with the original receipt or delivery note. When looking to Return or Exchange please go through the original channel or studio where you purchased your goods.

Unfortunately, FaceGym products purchased from other retailers are subject to the returns policies of those retailers and will not be accepted by FaceGym. If you need to make a return, please contact the retailer you bought your product from. 

Please note that FaceGym gift cards may not be returned and should be treated like cash. They cannot be replaced if lost or stolen.

To make a return:

1. To any FaceGym studio, bring your return along with the receipt and a refund will be issued to the original method of payment (e.g., on the same card used to pay for the item(s)).

Alternatively, you may exchange the product for any product of the same value, or request store credit in the form of a FaceGym gift card.

2. To return an item online, please contact our customer service team: info@facegym.com.

When sending your item(s) back please make sure your package is securely wrapped. We recommend you use a recorded delivery and retain your proof of postage. Please note, FaceGym does not accept liability for goods in transit or the cost of return.

Inside your package please:

  • Print your name
  • Print your order number
  • Highlight the item(s) being returned
  • Include the reason for return

Address your package to:

FACEGYM - NOHO

670 Broadway (At Bond)

New York 

NY 10012

United States

Refund Time

We aim to process your return within 5 working days. The refund will be made to the same card or PayPal account used to make the purchase. Please note, it may take 5-10 working days for the funds to appear in your account - this will vary from bank to bank.

Any returns made at a FaceGym studio that are not accompanied by the original receipt will be exchanged for FaceGym gift card, in the amount of the original purchase price.

Non-returnable Items

In some instances, we are unable to offer refunds or exchanges.

The following are non-returnable:

  • Beauty items and tools that have been opened, tested or partially used
  • Workouts, bundles and Gift Cards

This does not affect your statutory rights.

Delivery to Russia

We are not shipping to Russia at this time. 

For more information please email our Customer Service Team

via info@facegym.com

 

FAQS

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Active Ingredients

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CUSTOMER REVIEWS

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Contraindications

• We don’t recommend if you currently have active skin conditions or bacterial infections (acne, eczema, psoriasis or cold sores, broken skin, Impetigo, Facial Boils, Conjunctivitis, Styes)

• Pregnancy (due to use of Electrical Muscle Stimulation device) - if pregnant, please let the Trainer know during consultation time. Instead of the electricals, your trainer will use prolonged deep tissue massage techniques.

• Botox in the last 2 weeks

• Cosmetic facial fillers in the last 4 weeks

• Facial surgery in the last 6 months

ACCEPT + CONTINUE DO NOT ACCEPT

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