WORKOUT FAQs

Here are some answers to our frequently asked questions about our workouts:

  • What is the difference between the Signature Sculpt and Signature Hands workouts?

  • How can I buy a gift card?

  • How do I use a Gift Card for my workout?

  • How can I make a group booking?

  • How do I cancel or amend my workout?

  • Running late for an appointment?

  • Do you take Prepayment for workouts?

  • How old do I have to be to have a workout?

  • Can I have a workout if I am pregnant?

  • Can I have a workout if I have had injectables? (Botox, filler, skin boosters)

  • What contraindications would prevent me from having a workout?

  • How long do I have to be in remission before I can have a workout?

  • I really enjoyed my workout, can I do a private class?

  • How can I book remaining package sessions?

  • Can I wear jewellery during my workout?

MEMBERSHIP FAQs

Here are some answers to our frequently asked questions about our Memberships:

  • Is my Membership price increasing?

  • What is included in the Membership?

  • Is there a minimum term?

  • What happens if I don't use my credit within the month?

  • When are new workout credits issued?

  • What happens if I miss a payment?

  • How can I cancel my Membership?

  • How can I freeze my Membership?

  • Can I share my Membership benefits?

  • Can I use a gift card for Membership payment?

  • Where can I find the Membership terms and conditions?

PRODUCT FAQs

Here are some answers to our frequently asked questions about our skincare and tools:

  • How does the welcome discount work?

  • Which payment methods does FaceGym accept?

  • How do I know if my order has been successful?

  • Can I return my item if I'm unhappy with it?

  • How can I return my item in the US?

  • Are your products cruelty-free?

  • I ordered my product with Next Day Delivery, why is it not here?

  • How do I use my FACEGYM Purelift PRO edition?

  • Is there warranty on tool products?

  • How can I buy a gift card?

Blog Posts

Out Latest Blog

  • The Best Skincare Products to Take on Your Holiday This Summer

    The Best Skincare Products to Take on Your Holiday This Summer

    07 Jun 2023

    Hello holiday season! There’s lots to look forward to at this time of year, as many of us plan to jet off on our summer holiday adventures.  Perhaps you've booked a sunshine getaway, or maybe you're looking forward to more time outdoors. You might have a cruise planned, an action-packed...

    Read More
  • Summer Skincare Routine for Perfect Holiday Skin

    Summer Skincare Routine for Perfect Holiday Skin

    07 Jun 2023

    With the summer holiday season coming up, you might be wondering how you can maintain your good skincare practices while you're away from home.  It's smart to give this some thought in advance, after all, holidays often include more of some of the most common skin hazards. Things like excess...

    Read More
  • Collagen for Acne: How Does Collagen Help?

    Collagen for Acne: How Does Collagen Help?

    31 May 2023

    Acne, blemishes and breakouts are among the most common concerns when it comes to the pursuit of healthy, beautiful skin.  Contrary to popular belief, acne is not just an issue for teenagers and adolescent skin. The causes of acne are wide-ranging, and while some skin types are more prone to...

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  • Best Skincare Routine for Acne-Prone Skin

    Best Skincare Routine for Acne-Prone Skin

    31 May 2023

    We’d all love clearer, brighter, healthier-looking skin. But for some of us, genetics and lifestyle issues can make the pursuit a little more challenging.  All across the world, people of all ages and cultures struggle with skin problems and one of the most common conditions is acne.  What can help...

    Read More
  • How To Get Rid Of Hyperpigmentation At Home?

    How To Get Rid Of Hyperpigmentation At Home?

    20 Mar 2021

    Can You Get Rid of Hyperpigmentation? Hyperpigmentation is a common skincare struggle and one that’s often elusive to find a solution for. But the good news is that whether it shows in the form of dark spots or patches, discoloration or pesky scars that refuse to fade, there are treatments...

    Read More
  • Skincare Kits for Acne & Blemishes

    Skincare Kits for Acne & Blemishes

    28 Apr 2023

    Acne & blemishes: A common skincare issue Some of the most common types of skincare issues are caused by acne and blemishes. The American Academy of Dermatology estimates that 'approximately 85% of people between the ages of 12 and 24 experience at least minor acne'.  There's also a high proportion...

    Read More
  • The Best Skincare Routine for Men

    The Best Skincare Routine for Men

    28 Apr 2023

    When it comes to skincare for men, there has never been more choice or a greater selection of products designed specifically for male skin.  It's a booming industry – according to reports, the global market for men's skincare products hit $13 billion at the end of 2022. That's a lot...

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  • Blue Light Therapy for Acne: What You Need to Know

    Blue Light Therapy for Acne: What You Need to Know

    24 Mar 2023

    Dealing with problem skin conditions such as acne is one of the most common beauty concerns. Acne can affect beauty-seekers of all ages and all skin types - from teenage skin to menopausal stages, from occasional breakouts to persistent problems. This is why the beauty world is rife with remedies...

    Read More
  • Collagen 101: The What, Why & How

    Collagen 101: The What, Why & How

    09 Mar 2022

    What Does Collagen do for the Skin? Collagen: beauty’s biggest buzzword. We’ve all heard of it, but what exactly is it, why is everyone obsessing over it and why do we need it in our skincare routine? Well, there’s a good reason that this C word has been bouncing off...

    Read More
  • The Lowdown On Vegan Collagen

    The Lowdown On Vegan Collagen

    09 Mar 2022

    Vegan Collagen Supplements While you may be familiar with collagen, the most powerful natural protein in your body, you may be less familiar with the latest variety, vegan collagen. Plant-based collagen alternatives such as vegan collagen are most commonly found in supplements to help boost the body’s natural collagen production...

    Read More
  • How To Layer Your Skincare Products

    How To Layer Your Skincare Products

    23 Apr 2021

    Serums, oils, boosters, creams… It can be hard to understand what each skincare product does, let alone the order in which you should apply them. We’re here to break it down for you and help you navigate the basics when it comes to skincare layering.  Why Is Layering Skin Care...

    Read More
  • Lymphatic Drainage For The Face

    Lymphatic Drainage For The Face

    06 May 2021

    Your Lymphatic System & Skin Health If you have more than a passing interest in your health and well-being, you are probably aware of how important your lymph nodes and lymphatic system are, but you might not be aware of the impact an unhealthy lymphatic system can have on your...

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  • What Does Retinol Do?

    What Does Retinol Do?

    03 Mar 2021

    Retinol - The Secret to Smoother Skin? Retinol has pride of place on most dermatologists’ shelves. Mention the skin crimes – collagen breakdown, acne, dullness and enlarged pores – and a retinol solution will likely come your way. Why? Because retinol is a powerhouse when it comes to skincare. Next...

    Read More
  • How To Tighten Your Jawline Naturally

    How To Tighten Your Jawline Naturally

    20 Apr 2021

    The number one question we get asked at FaceGym, is how do I get a defined jawline? The good news is, we’ve got 3 simple techniques you can do at home to sculpt and contoured jawline.Before we begin, it’s important to prep the skin with face oil in order to give...

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  • How to Build a Skincare Routine

    How to Build a Skincare Routine

    04 Jan 2023

    Let’s start by saying skincare regimens don’t need to be complicated. You don’t need a 10-step routine to get the best results for your skin. All you need is the right high-performance, results-driven products and an easy but effective step-by-step to follow for AM and PM. It really is that...

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  • SIMPLE HACKS TO GET YOUR BEST SLEEP YET

    SIMPLE HACKS TO GET YOUR BEST SLEEP YET

    07 Oct 2022

    With Health Coach & Nutritional Therapist, Rebecca Davies We all know that good sleep promotes great health but why do so many of us struggle to make it happen? The effect a poor night’s sleep can have on our following day can be monumental. Sleep helps us to maintain a...

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  • What Is Radio Frequency Skin Tightening?

    What Is Radio Frequency Skin Tightening?

    03 Mar 2021

    As we get older, our collagen and elastin start breaking down and our skin begins to sag. Radio Frequency is a wonderful treatment to counteract this. It works on boosting collagen production to restore buoyancy to the skin’s structure, for a firmer, plumped-up, glowing complexion. How Does Radio Frequency Skin...

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  • What Does Niacinamide Do For Skin?

    What Does Niacinamide Do For Skin?

    09 Mar 2021

     If you haven’t heard of this skincare secret weapon, you need to.  Why? Because when it comes to your skin, there isn’t much that niacinamide (vitamin B3) can’t do. Here's the science bit... Topical Niacinamide & Skin Barrier Function To truly understand the power of niacinamide and its skin texture...

    Read More
  • The Benefits of Niacinamide For Oily Skin

    The Benefits of Niacinamide For Oily Skin

    03 Mar 2021

    Every year there seems to be a skincare ingredient breakthrough, but only some genuinely change the game. Niacinamide - also known as Vitamin B3 - is definitely one of those game changers. Skin Benefits of Niacinamide If you're new to this wonderful vitamin, you're probably wondering exactly what are the...

    Read More
  • Skincare for Mature Skin

    Skincare for Mature Skin

    03 Mar 2021

    As we mature, our body produces less elastin and collagen, causing skin to appear thinner and less firm. This means that fine lines and wrinkles are formed more easily. Your skin also stops producing as much moisture, so you’ll find it gets drier. You’ll also notice skin’s pigment cells will...

    Read More
  • How to Tighten Face Muscles with The Signature Sculpt Workout

    How to Tighten Face Muscles with The Signature Sculpt Workout

    03 Mar 2021

    Most of us are keen to keep our bodies as fit and toned as possible, but did you know that we can also work on the muscles in our faces? Not only that, by paying careful attention to the right kind of facial exercises, it's possible to reduce the appearance...

    Read More
  • How To Stop An Oily Face During the Day

    How To Stop An Oily Face During the Day

    03 Mar 2021

    Many factors affect our skin type. While some of us are battling dryness and irritation, others are desperate to combat oily skin.  What Causes Oily Skin?  Under each pore is a gland that produces a natural oil called sebum. Before the alarm bells start screaming at the sound of ‘sebum’,...

    Read More
  • Niacinamide + Vitamin C Benefits: A Brightening & Tightening Power Combo

    Niacinamide + Vitamin C Benefits: A Brightening & Tightening Power Combo

    03 Mar 2021

    Most people will know about the benefits of vitamins as part of a skin care routine, but there may not be as many people who know about Niacinamide, let alone what it does. Fewer still are likely to understand the amazing benefits that come from the power combo of Niacinamide...

    Read More
  • How To Get Rid Of Blemishes

    How To Get Rid Of Blemishes

    03 Mar 2021

    Choosing the right routine to keep your skin healthy and looking good can be a minefield. What works best to clear pesky blackheads, whiteheads and acne can differ by skin type and lifestyle. The truth is, you pretty much have to experiment with different products to see which ones work...

    Read More
  • How to Prevent An Oily Forehead

    How to Prevent An Oily Forehead

    03 Mar 2021

    Oily Forehead? Oily skin isn’t necessarily the enemy, although sometimes, it can definitely feel like it. Especially when that Insta post shows a fabulous night out, with a not-so-fabulous shiny forehead. If you’re struggling to control oily skin and keep your forehead on the right side of shiny, you’re not...

    Read More
  • How To Get Clear Skin Naturally

    How To Get Clear Skin Naturally

    03 Mar 2021

    There's only one question more popular in the modern beauty world than how to get clear skin, and that's how to do it naturally. Clear, even skin is pretty much the dermatological holy grail. With so many potential causes of skin conditions - oily skin, whiteheads, sensitive skin, blackheads, acne,...

    Read More
  • Effects Of Stress On The Skin

    Effects Of Stress On The Skin

    18 May 2021

    Can Anxiety & Stress Affect Your Skin? Modern-day life can be stressful, and raised stress levels can wreak havoc on the body. Not only can stress cause emotional turbulence, but because of the brain skin connection and all the other changes in your body brought about by stress, it can...

    Read More
  • Best Skincare Routine For Your 20s

    Best Skincare Routine For Your 20s

    26 Mar 2021

    It's never too early to start taking care of your skin. But if you're in your 20s, looking to devise a good skincare routine and you’ve asked yourself - ‘Where do I start? Which cream, balm, serum or cleanser is best for me? What on EARTH is Hyaluronic Acid!? When...

    Read More
  • How To Even Skin Tone

    How To Even Skin Tone

    03 Mar 2021

    Uneven Skin Tone Three words that make up one of the most common skincare complaints. You might think that your skincare routine is on point, but no matter what you do you don't seem to be able to achieve a nice even skin tone. Don't worry, you're not alone. But...

    Read More
  • REAL BRIDE WEDDING SKIN DIARY

    REAL BRIDE WEDDING SKIN DIARY

    10 May 2022

    Bride Divya fell in love with FaceGym in the lead up to her wedding, combining daily workouts at our online studio with our high-performance skincare products. Here Divya shares her journey to the ultimate wedding glow. I came across Facegym when I was desperately searching for skincare remedies to renew...

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  • FaceGym Skincare: Consciously Created

    FaceGym Skincare: Consciously Created

    27 Apr 2021

    Our Ingredient Standards FaceGym’s approach to formulation is simple; we use only clean, vegan, cruelty free, clinically proven high tech “trigger actives” that improve skin’s fitness and kickstart the skin’s building blocks and cellular structure, to boost its own regenerative capacity, improving the skin from the inside out for long...

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  • Skin And The Menstrual Cycle

    Skin And The Menstrual Cycle

    08 Apr 2021

    As many of us know, our hormones can affect our skin massively, so it is good to understand what actually happens in our bodies during the menstrual cycle and how to keep our skin in their best condition despite the hormonal fluctuations. Please note, the following is based on a...

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  • Hyaluronic Acid Benefits For Skin

    Hyaluronic Acid Benefits For Skin

    03 Mar 2021

    Hyaluronic Acid. It’s skincare’s most valuable player and one of the most sought after ingredients when it comes to dewy complexions that radiate with the glow of youth. Hyaluronic acid, often referred to as HA, is a type of molecule found naturally in the skin. It has the remarkable ability...

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  • Why Is Sleep So Important?

    Why Is Sleep So Important?

    03 Mar 2021

    Sleep, regardless of age, is extremely important to a healthy lifestyle and should not be taken lightly. It is a basic and fundamental human requirement and has restorative functions. We need a good night’s rest to ensure we’re feeling fit, thinking sharply and generally to give us the appetite and...

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