WORKOUT FAQs
Here are some answers to our frequently asked questions about our workouts:
-
What is the difference between the Signature Sculpt and Signature Hands workouts?
-
How can I buy a gift card?
-
How do I use a Gift Card for my workout?
-
How can I make a group booking?
-
How do I cancel or amend my workout?
-
Running late for an appointment?
-
Do you take Prepayment for workouts?
-
How old do I have to be to have a workout?
-
Can I have a workout if I am pregnant?
-
Can I have a workout if I have had injectables? (Botox, filler, skin boosters)
-
What contraindications would prevent me from having a workout?
-
How long do I have to be in remission before I can have a workout?
-
I really enjoyed my workout, can I do a private class?
-
How can I book remaining package sessions?
MEMBERSHIP FAQs
Here are some answers to our frequently asked questions about our Memberships:
-
What is included in the Membership?
-
Is there a minimum term?
-
What happens if I don't use my credit within the month?
-
When are new workout credits issued?
-
What happens if I miss a payment?
-
How can I cancel my Membership?
-
How can I freeze my Membership?
-
Can I share my Membership benefits?
-
Can I use a gift card for Membership payment?
-
Where can I find the Membership terms and conditions?
PRODUCT FAQs
Here are some answers to our frequently asked questions about our skincare and tools:
-
How does the welcome discount work?
-
Which payment methods does FaceGym accept?
-
How do I know if my order has been successful?
-
Can I return my item if I'm unhappy with it?
-
How can I return my item in the US?
-
Are your products cruelty-free?
-
I ordered my product with Next Day Delivery, why is it not here?
-
How do I use my FACEGYM Purelift PRO edition?
-
Is there warranty on tool products?
-
How can I buy a gift card?
Your Cart (0)