WORKOUT FAQs

Here are some answers to our frequently asked questions about our workouts:

  • How do I cancel or amend my workout?

  • Running late for an appointment?

  • I really enjoyed my workout, can I do a private class?

  • Which of your workouts can I have if I am pregnant?

  • How can I buy a gift card?

PRODUCT FAQs

Here are some answers to our frequently asked questions about our skincare and tools:

  • Shipping outside the UK

  • How does the welcome discount work?

  • Which payment methods does FaceGym accept?

  • How do I know if my order has been successful?

  • How do I use my FaceGym Pro?

  • Can I return my item if I'm unhappy with it?

  • How can I return my item in the US?

  • I ordered my product with Next Day Delivery, why is it not here?

  • How can I buy a gift card?

  • Are your products cruelty-free?

  • Is there warranty on tool products?

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